WiseCall answers every call while you are on site, captures job details, books callbacks and makes sure no lead goes cold while your team stays focused on the work.
The phone rings while you are on a job, under a sink, up a ladder or dealing with a customer in front of you. By the time you are free, the lead has often gone elsewhere.
Homeowners and commercial clients usually call more than one contractor when they need help. If your line goes unanswered, many will simply move on to the next business in the search results.
Most callers hang up before the voicemail tone, and fewer still leave a message. By the time you call back, the urgency is gone or someone else has already won the job.
Customers are at home in the evenings and at weekends, exactly when they have time to ring a tradesperson. Those calls go unanswered and turn into revenue for whoever picks up first.
The result: a business doing great work, but quietly losing income through calls that simply never get answered at the right moment.
It captures enquiries and manages calls while you stay on the job. Technical advice, pricing decisions and emergency instructions always stay with your team.
Day, night, weekends and bank holidays. Full-time cover, out-of-hours only, or overflow when you are on a job. All included on every plan.
Caller name, number, location, job type, urgency and preferred callback window, captured in a structured summary and sent straight to you. No scribbled notes or missed digits.
WiseCall books quote visits, site surveys and callbacks into your schedule. Customers get a clear next step and you arrive prepared, with the job details already logged.
You define which call types count as urgent. Emergency or time-critical jobs can be escalated to the right person immediately, while routine enquiries are logged and queued for follow-up.
For growing teams, WiseCall routes enquiries clearly across engineers, service areas and job types. Everyone gets the right jobs, with the right details, without calls falling through the gaps.
We give you a dedicated number and route each call to the right person's mobile, taking a message if no one answers. Already using a PBX or VoIP system? You can connect that instead.
Use your own numbers. These figures cover first jobs only. The true value of repeat work, maintenance plans and referrals is typically much higher.
Based on 22 working days per month. Every WiseCall plan costs a fraction of one recovered job.
WiseCall makes sure every new enquiry is answered and logged while you stay focused on the job in front of you. The caller gets a professional response, you get the details.
Evening and out-of-hours calls can be captured, qualified and escalated when needed, instead of disappearing to voicemail and going cold by morning.
Customers can request quotes, surveys and site visits without waiting for you to get back to the office. WiseCall captures their details and books the slot straight into your calendar.
For growing teams, WiseCall keeps enquiries routed clearly and consistently across engineers, vans and service areas, so the right job goes to the right person every time.
All data is processed and stored on UK-based infrastructure.
Full compliance with UK data protection regulations.
Different call types can be qualified and routed in different ways based on your rules and job types.
Encrypted communications and secure storage as standard.
Priority calls can be flagged and routed to the right person when timing is critical.
Every enquiry is logged with call notes, recordings and transcripts so follow-up is clear and accountable.
See how many leads WiseCall captures, how quickly callbacks are booked and how much work is recovered, using real calls to your own business, not estimates.
Start a 7-day pilotTry WiseCall on real calls for 7 days. If it is not right, cancel before the pilot ends. If you continue, your selected monthly plan begins on a 12-month term.
Start a 7-day pilot and see how many leads WiseCall captures while your team stays focused on the job.
WiseCall works alongside your team. Never in place of them.